Terms of Service
Plain language, structured clearly. These terms govern your use of Aorka. Read them. They matter.
Effective date: March 29, 2026
Aorka is operated by Auderas Inc, doing business as Aorka. Throughout these terms, "Aorka," "we," "us," and "our" refer to Auderas Inc d/b/a Aorka. "You," "your," and "Customer" refer to the person or organization using the Service.
By creating an account or using Aorka, you agree to these terms. If you're using Aorka on behalf of an organization, you represent that you have authority to bind that organization to these terms.
Aorka is an IT infrastructure management platform. This includes:
A software agent runs on your endpoints with elevated privileges appropriate to the operating system. This agent executes commands dispatched through the platform. It connects outbound to Aorka's servers — no inbound ports are opened on your network.
An AI chat interface helps with troubleshooting, diagnostics, and script generation. AI outputs are not guaranteed to be correct. Every write operation passes through a three-layer safety pipeline (regex filter, AI risk evaluation, human approval gate) before execution. The human approval gate exists specifically because AI can make mistakes.
A structured knowledge base stores facts about your infrastructure. A credential vault stores secrets with AES-256-GCM encryption. Both are scoped to your tenant and inaccessible to other customers.
You must be at least 18 years old to use Aorka. By creating an account, you represent that you meet this requirement.
You are responsible for maintaining the security of your account credentials, MFA devices, and backup codes. Aorka authenticates through your Azure AD or Google identity provider — your organization's security policies (conditional access, MFA requirements, session controls) apply first. Aorka adds its own MFA layer on top for sensitive operations.
The first user from a new Azure AD tenant automatically becomes the tenant administrator. Subsequent users from the same tenant require approval from the tenant administrator before gaining access. You are responsible for managing user roles and access within your tenant.
Aorka offers multiple pricing tiers: Intro (free, with limitations), Pro, and Enterprise. Pricing is per-user. Current pricing is published at aorka.com/pricing.
Paid subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method at the start of each billing cycle. If payment fails, we may suspend access after a reasonable grace period with notice.
We may change pricing with 30 days' notice. Price changes take effect at the start of your next billing cycle. If you disagree with a price change, you may cancel before the new price takes effect.
The Intro tier is free with usage limitations. We reserve the right to modify these limitations. We do not guarantee the Intro tier will remain free indefinitely, but we will provide notice before any change.
Aorka gives you powerful capabilities over real infrastructure. Use them responsibly.
You are responsible for all activity under your account. You are responsible for reviewing and approving scripts before execution. The human approval gate is a safety mechanism, not a rubber stamp. You are responsible for the commands you approve.
Aorka uses AI models from third-party providers to assist with troubleshooting, script generation, and risk evaluation. AI outputs may be incorrect, incomplete, or inappropriate for your specific environment. We do not guarantee the accuracy, reliability, or suitability of any AI-generated content.
The three-layer safety pipeline (regex filter, AI risk evaluation, human approval gate) reduces risk but does not eliminate it. Scripts scoring above 50 are blocked for all users with no override. Scripts scoring 50 or below may still cause unintended effects in your environment. The human approval step is the final and most important safeguard.
The Aorka agent executes commands with elevated privileges on your endpoints. While the agent is plaintext source code that you can inspect, and all commands pass through the safety pipeline, you accept the inherent risks of remote command execution on production systems.
You own all data you create, store, or transmit through Aorka. This includes facts in the knowledge base, scripts you create or approve, credentials in the vault, conversation history, and any other content originating from you or your endpoints. We do not claim ownership of your data.
You grant Aorka a limited, non-exclusive license to process your data solely to provide the Service. This includes transmitting data to AI providers for chat and risk evaluation, generating vector embeddings for search, and storing data in our infrastructure. We will not use your data for any purpose other than providing and improving the Service for you.
Aorka owns the platform: the software, agent code, APIs, safety pipeline, scoring algorithms, documentation, and all associated intellectual property. Your right to use the platform is granted by these terms and is not a transfer of ownership.
Aorka uses third-party services to provide the platform. Your data may be processed by the following subprocessors in the course of normal operation:
AI chat, script generation, and risk evaluation. Conversation data is sent via stateless API calls. Anthropic does not store your data or use it for model training.
Vector embeddings for semantic search across facts, scripts, and procedures. Text is sent via API to generate embeddings. Voyage AI does not store your content.
Infrastructure hosting (compute, database, secrets management). All data at rest is in AWS US regions. Database credentials are managed via AWS Secrets Manager.
Transactional email delivery for alerts and notifications. Only email addresses and notification content are transmitted.
We will provide 30 days' notice before adding a new subprocessor that processes customer data. Enterprise customers may negotiate additional data processing terms.
We work to keep Aorka available and reliable, but we do not guarantee any specific uptime percentage. The Service is provided "as is." We do not currently offer a Service Level Agreement (SLA) for standard tiers.
Enterprise customers may negotiate custom SLAs with specific uptime commitments, support response times, and remedies. Contact us for details.
We may perform maintenance, deploy updates, or modify features at any time. We will provide reasonable notice for planned downtime when possible. Agent updates are deployed through a staged rollout process with RSA signature verification.
You may stop using Aorka and delete your account at any time. Upon account deletion, we will delete your data within 30 days, except where retention is required by law or necessary for legitimate business purposes (e.g., audit logs). Agents on your endpoints will disconnect and stop functioning.
We may suspend or terminate your access if you violate these terms, the acceptable use policy, or applicable law. We will provide notice and a reasonable opportunity to cure where practical, unless the violation poses an immediate security risk. In the event of termination for cause, no refund is owed for the current billing period.
Upon request prior to account deletion, we will provide an export of your data (facts, scripts, conversation history) in a standard format. Credential vault secrets are exported only via authenticated, MFA-verified access while your account is active.
To the maximum extent permitted by applicable law, Aorka's total liability for any claims arising from or related to the Service is limited to the fees you paid to Aorka in the 12 months preceding the claim. For free-tier users, our maximum liability is $100 USD.
Neither party is liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, business interruption, or cost of replacement services — regardless of the theory of liability and even if advised of the possibility of such damages.
These limitations do not apply to: (a) either party's indemnification obligations, (b) either party's breach of confidentiality obligations, (c) your payment obligations, or (d) liability that cannot be limited under applicable law.
Indemnification is mutual. Each party indemnifies the other for their own actions.
You will defend and indemnify Aorka against claims arising from: (a) your use of the Service in violation of these terms, (b) your negligence or willful misconduct, (c) scripts you approve and execute through the platform, or (d) your violation of applicable law.
Aorka will defend and indemnify you against third-party claims alleging that the Service infringes a third party's intellectual property rights, or arising from Aorka's negligence or willful misconduct in operating the platform.
The Service is provided "as is" and "as available." To the maximum extent permitted by law, Aorka disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure. We do not warrant that AI outputs will be accurate, complete, or appropriate for your environment. We do not warrant that the safety pipeline will catch every dangerous command.
Aorka is a US-based service. You acknowledge that the Service may be subject to US export control laws and regulations. You agree not to use, export, or re-export the Service in violation of any applicable export control laws, including US Export Administration Regulations (EAR) and Office of Foreign Assets Control (OFAC) sanctions. You represent that you are not located in, or a national or resident of, any country subject to US trade sanctions, and that you are not on any US government restricted party list.
We will provide at least 30 days' notice before material changes to these terms take effect. Notice will be sent to the email address associated with your account and posted on this page. Material changes include modifications to liability, data processing, pricing structure, or your rights.
Minor clarifications, formatting changes, or updates that do not affect your rights or obligations may be made without advance notice. The effective date at the top of this page will always reflect the latest revision.
Your continued use of the Service after the effective date of a change constitutes acceptance of the updated terms. If you do not agree with a material change, you must stop using the Service before the change takes effect.
These terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
Any disputes arising from these terms or the Service will be resolved in the state or federal courts located in Travis County, Texas. Both parties consent to the exclusive jurisdiction of those courts.
These terms, together with any applicable Enterprise agreement, constitute the entire agreement between you and Aorka regarding the Service. They supersede all prior agreements and understandings.
If any provision of these terms is found to be unenforceable, the remaining provisions remain in full effect.
Failure to enforce any provision of these terms does not constitute a waiver of that provision or the right to enforce it later.
You may not assign your rights under these terms without our prior written consent. Aorka may assign these terms in connection with a merger, acquisition, or sale of substantially all of its assets, with notice to you.
Questions about these terms? Contact us at legal@aorka.com.